Company “listened and acted on feedback.”
SEIB Insurance Brokers has won a prestigious national industry prize.
The team from the equine insurer collected the Marketing & Customer Engagement award at the recent UK Broker Awards 2024.
The accolade recognises SEIB's response to horse owners' needs during the cost-of-living crisis.
Following a consumer survey which highlighted financial strain among consumers, the company launched an affordable policy called SEIB Core Horse Insurance for owners on a budget.
Crediting her award-winning team, SEIB CEO Suzy Middleton said: “We've listened to our customers and acted on their feedback to deliver a product that really makes a difference.”
The marketing element of the award acknowledged SEIB’s social media activity and presence at key industry events such as Your Horse Live.